Dunkin’ Donuts Rant

I have a deep love for Starbucks, and for coffee in general. When friends and family balk at the price of a Starbucks drink, I point out that the extra dollar is worth my low blood pressure, because when I visit Dunkin’ Donuts, I am inevitably frustrated and disappointed.

The routine is always the same. I walk up to the counter and state my order: “Medium decaf vanilla with milk.” The cashier repeats it back to me (usually correctly) and then immediately pours coffee out of the regular coffeepot. “Excuse me, is that decaf?” I ask. “Oh you want decaf?” the cashier responds, surprised. This happens no less than half the time. For this reason, I cannot order from the drive-thru because I can’t actually watch the person pour the coffee. I haven’t had caffeine (other than in chocolate) in over a year so you can imagine what would happen if I downed 16 oz. of regular coffee. On the off-chance that I’m given decaf, I’m almost certainly guaranteed to not get the vanilla I asked for (as was the case this week).

A few months ago I threw caution to the wind and went to the drive-thru because I had Nolan in the car and it was a million degrees out. Before I was even handed the coffee, I could see the mound of sugar resting at the bottom of the cup. “Um, that looks like it has sugar in it and I asked for just milk.” The cashier frowned and looked at the cup and then tried handing it to me, “Just try it! You’ll like it!” They remade my coffee when I refused, but forgot the vanilla. No surprise there.

What is surprising is that this happens at every DD. It’s not like there’s one bad location by me and I should just try another. Am I really asking for that much???

Advertisements

2 thoughts on “Dunkin’ Donuts Rant

  1. I am a big fan of dunkin donuts, but I still don’t trust that they pour decaf either…and I don’t know why I feel bad when I ask again to make sure it is decaf, especially when sometimes it’s not

  2. I get regular old coffee from D&D and it’s no issue. Though sometimes they don’t mark which was splenda (for me) and sugar (for matt). D&D is my coffee of choice, but again…just regular coffee.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

w

Connecting to %s